Last Updated March 22, 2017
Information We Collect
We collect information you share through the Site. We may collect personally identifiable information, such as your name, postal address, email address, phone number or any other identifier by which you may be contacted online or offline (“PII”). We may also collect information concerning you, including, but not limited to, the kind of product or service you are ordering from the Site, details of transactions you carry out through the Site (including the last four digits and expiration date of the payment card used in the transaction) and of the fulfillment of your orders, your search queries on the Site, and records and copies of your correspondence, if you contact us.
We use information that we collect about you or that you provide to us, including any PII:
- To present the Site and its contents to you.
- To provide you with information, products, or services that you request or order from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to the Site or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Our web server and/or the Analytics Technologies may collect and store the following general information about you: the originating name of the domain from which you access the Internet; the date and time you access the Site; the pages of the Site you visit; the Internet address of the website from which you linked directly to us; and the type of device, device ID and web browser you use to access the Site. This information is collected automatically. It is used to help us improve the Site by tabulating the number of visitors to the Site in terms of new users, origin of referrers, popularity of pages, amount of use, and types of errors, and to make the Site more useful to you.
Our web server and/or the Analytics Technologies may also collect Internet protocol addresses (the Internet address of a device) to track a user’s session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of the Site users are visiting and how long they spend there.
We may also use “cookies” and/or “web beacons”. Cookies are small files stored on your device or your computer’s hard drive that are used to store and track personal information. Cookies are used to remind us of who you are in order to deliver you better service. Web beacons are small electronic files (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited certain pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Do Not Track Policy
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly. For information about how you can opt out of receiving targeted advertising from certain providers, see “Choices About How We Use and Disclose Your Information.”
We may use your PII to contact you with newsletters, marketing or promotional materials and other information that is pertinent to the use of the Site. By using the Site, you are consenting to this.
What Information is Shared and With Whom
We do not rent or sell your PII to outside marketers. The Company may share your information (as described above) with its affiliates, subsidiaries, or divisions and with their respective officers, directors, employees, accountants, attorneys, and agents, or with the Company’s business partners. In certain circumstances, we may share data with trusted partners to help us provide you with products and/or services that you ordered from the Site, perform statistical analysis, send you email or postal mail, provide customer support, or enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes. All such third parties are required to maintain the confidentiality of your information and are prohibited from using your PII except to provide services to the Company or as required by law.
We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of the Company and its affiliated companies or their employees and agents, to protect the safety and security of users, and to protect against fraud.
The Company may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, without your permission. In such an event, PII may be one of the assets transferred.
The Site is developed and supported by third-party vendors, who may in the course of performing their services for us have access to your PII. We contractually require such vendors to maintain the confidentiality of your PII and keep your PII secure. We do not allow such vendors to use or share your PII for any purpose other than in performing services for us.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the PII you provide to us. We have created mechanisms to provide you with the following control over your information:
- Disclosure of Your Information for Third-Party Advertising. The Company does not share your PII with unaffiliated third parties for promotional purposes.
- Google Analytics Opt-out Option. If you do not want your information collected with Google Analytics, you can install the Google Analytics opt-out browser add-on. To opt-out of Google Analytics, visit the Google Analytics opt-out page and install the add-on for your browser. For more details, visit the “Google Analytics opt-out browser add-on” page .
We have implemented measures designed to secure your PII from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using TLS technology. Your PII is password protected and restricted within our organization to employees and trusted partners that need access to your PII in order to correspond with you and provide the products and/or services that you ordered from the Site. The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of the Site, you are responsible for keeping this password confidential. Do not share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your PII, we cannot guarantee the security of your PII transmitted through the Site. Any transmission of PII is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Third Party Websites
This Site is not intended for children under 13 years of age. The Company does not knowingly collect PII from children under 13. If you are under 13, do not use or provide any information on this Site or provide any information about yourself to us, including your name, postal address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received PII from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Access and Update Your Information
If you have any questions about PII that may be retained by the Company, you may contact us at email@example.com. Upon your request, the Company will provide to you the PII under its control, if any, as well as information about the ways in which that information is being used and disclosed. The Company only collects PII for the purposes of providing you with products and/or services that you ordered from the Site and the support of the services necessary to fulfill such orders. The Company will use commercially reasonable efforts to ensure that PII we may be using or disclosing is accurate and complete. If you demonstrate that your information is inaccurate or incomplete, the information will be amended as appropriate. We will use commercially reasonable efforts to respond to any request and update your PII, if necessary.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, please contact us at firstname.lastname@example.org. Please note, however, that the Company does not disclose PII to third parties for their direct marketing purposes.