Returns

Returns, Exchanges & Refunds

Thanks for shopping at LubricityLabs.com.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns & Exchanges

We do not accept any returns or exchanges, but you may cancel an order before it ships from our facility if it has not been in packed or staged for shipping.

Damaged or Defective Products

Damaged or defective products may be returned to LubricityLabs.com after contacting customerservice@lubricitylabs.com. Please submit photo images of the damaged or defective product.

Shipping

You will be responsible for paying for your own shipping costs for returning your damaged item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item

Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff have authorized the return. Contact us if you have any questions at customerservice@lubricitylabs.com in regards to returning an item.

Contact Us

If you have any questions regarding our Return Policy, please contact us at customerservice@lubricitylabs.com.

NOTE: Because of a recent spike in demand, it will take about 3 weeks for us to fulfill your order.